Terms and Conditions
Welcome to The OG Vault. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
The OG Vault is a premium limited-drop streetwear brand. By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. Product Availability & Limited Drops
The OG Vault operates on a limited-release model.
- Products are available in restricted quantities.
- Once sold out, items may not be restocked.
- Adding an item to your cart does not guarantee availability.
- Orders are confirmed only after successful payment.
We reserve the right to cancel orders due to stock errors, pricing issues, or suspicious activity.
3. Pricing & Payments
All prices are listed in INR (₹) unless otherwise stated.
We reserve the right to change pricing at any time without prior notice.
Payments are processed through secure payment gateways. The OG Vault does not store your card details.
4. Shipping & Delivery
Orders are processed within 24–48 business hours.
Estimated delivery timelines:
- India: 4–7 business days
- International (if applicable): Varies by region
Delays due to logistics partners, public holidays, or unforeseen circumstances are beyond our control.
Tracking details will be shared via email once your order is dispatched.
5. Returns & Exchanges
We accept returns or exchanges within 7 days of delivery, subject to the following:
- Item must be unused and in original condition.
- Tags must remain intact.
- Limited drop items may have special return conditions.
Refunds will be processed after quality inspection.
Shipping charges (if any) are non-refundable unless the product received is defective.
6. Intellectual Property
All content on this website, including:
- Logos
- Designs
- Product graphics
- Text
- Images
- Branding elements
are the intellectual property of The OG Vault and may not be copied, reproduced, or distributed without written permission.
Unauthorized use may result in legal action.
7. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt or hack the website
- Misuse discount codes or promotional offers
- Place fraudulent orders
We reserve the right to block users who violate these terms.
8. Limitation of Liability
The OG Vault shall not be liable for:
- Indirect or incidental damages
- Delays beyond our control
- Misuse of products
All purchases are made at your own discretion.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. We respect your data and do not sell customer information.
10. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts located in [Your City], India.
Contact Information
For any questions regarding these Terms:
The OG Vault
Email: support@theogvault.com
Phone: +91-XXXXXXXXXX
Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM